I have 7 years of experience in a Helpdesk/Service Desk environment. Assisting clients remotely via phone and email support, as well as using remote connection applications like Kaseya, TeamViewer, AnyDesk, NinjaRMM and Screenconnect. I can function well on Ticketing and Task related systems with the likes of Outlook Tasks, Kaseya, ServiceCamp, ZOHO Desk, Connectwise and CRM designed dashboards.