Job Overview: We are seeking a detail-oriented and organized Operations / e-Commerce Admin Assistant to join our team. The successful candidate will play a crucial role in supporting the day-to-day administrative operations of our organization. The Operations / e-Commerce Admin Assistant will be responsible for handling various administrative tasks, including but not limited to document management, data entry, and providing support for our point-of-sale (POS) systems. Proficiency in Microsoft Word, Excel, Google Drive, and experience with POS systems is essential for this role. Minimum 2 years of experience with Takealot and e-Commerce administration.

Key Responsibilities:
1. Administrative Support:
• Manage and organize documents, records, and other administrative materials.
• Assist in the preparation of reports, presentations, and correspondence.
• Handle data entry tasks accurately and efficiently.
2. Technology Proficiency:
• Utilize Microsoft Word and Excel for document creation, editing, and data analysis.
• Manage and organize files using Google Drive.
• Strong familiarity with Point of Sale (POS) systems to provide support and troubleshoot issues.
3. Communication:
• Communicate effectively with team members and other departments.
• Assist in responding to internal and external inquiries promptly and professionally.
4. Organization and Coordination:
• Schedule and coordinate meetings, appointments, and events as needed.
• Support in organizing and maintaining office supplies and equipment. (e-Commerce related)
5. Takealot & e-Commerce
• Reporting using the backend system, Takealot and Shopify platforms.
• Administrating customer returns & exchanges.
• Stock control and invoicing.
• Regular stock takes. (twice monthly)
• Stock balancing between the backend, Takealot and e-Commerce platforms.
6. Finance Support:
• Assist with basic bookkeeping tasks such as processing invoices & expense reports.
• Collaborate with the finance department to ensure accurate recording and filing of financial documents.
7. Travel and Logistics Coordination:
• Organize and manage logistics for events, conferences, and off-site meetings.
8. Data Analysis and Reporting:
• Compile data and generate reports using Microsoft Excel or other data analysis tools.
• Analyze data to identify trends, patterns, and insights that can help improve operational efficiencies.
9. Office Management:
• Assist with office space organization, maintenance, and cleanliness.
• General Daily and Weekly Filing.
10. Special Projects:
• Support various special projects as assigned by the operations manager or executive team.
• Conduct research, gather data, and assist in implementing project plans.

Qualifications:
• Previous experience in an administrative role is required.
• Proficient in Microsoft Word and Excel, with the ability to generate reports and manipulate data.
• Familiarity with Google Drive and its collaborative features.
• Experience with Point of Sale (POS) systems.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and deadlines efficiently.
• Good Team Player.
• Must be able to work under high pressure situations to meet deadlines.
• Must have a driver’s license / car and be able to travel to Sandton, Johannesburg.
• Minimum 2 Years experience in Takealot and e-Commerce administration

Education:
• High school diploma required; additional qualifications in Office Administration or related field is a plus.